Política de reembolso
Date of last update: September 10, 2025
We strive to ensure your satisfaction with every product you purchase from us. However, if you are not completely satisfied with your purchase, we offer a return and refund policy. Please read this policy carefully before returning a product.
Return Conditions
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You have the right to return the product within 14 days of receipt.
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The product must be in its original condition, including packaging and labels, and must show no signs of use, damage, or wear.
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Returns must be accompanied by the original purchase receipt or invoice.
Return Process
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Contact us at info@hcgloveco.com to register your return. Please include your order number, the reason for return, and any relevant details.
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After receiving your return request, we will provide you with further instructions regarding the return of the product.
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Ensure that the product is carefully packaged and securely shipped to avoid damage during return transport.
Refunds
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Once we have received the returned product and verified compliance with our return conditions, we will proceed with the refund.
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Refunds will be processed via the same payment method originally used for the purchase, unless otherwise agreed.
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Please note that the processing time for refunds may vary depending on your payment provider and bank.
Excluded Items
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All SALE and personalized items are excluded and cannot be returned.
Customer Service
Our customer service team is available to answer any questions or concerns regarding returns and refunds. Please feel free to contact us at info@hcgloveco.com.
Please Note: This return and refund policy applies to online purchases made through our website. Different conditions may apply to purchases made in physical stores. Please contact the store where you purchased the product for more information.
Thank you for your understanding and cooperation. We aim to make your return experience as smooth and hassle-free as possible.